Known issue

Problem:
Customer has a membership site with WooCommerce Subscriptions, Memberships and Teams for Memberships and has started experiencing various issues related to content restriction on custom post types. These issues only occur when WPML is active. When restricting a post within a custom post type for a membership, all posts are restricted for unauthenticated users, appearing that the entire post type is restricted, not just the individual post.

Solution:
We recommend checking the errata related to this issue at https://wpml.org/errata/woocommerce-memberships-restrict-content-conditions-applies-to-all-pages-across-the-site/ and applying the workaround provided there. Also, we inform the customer that this issue will be fixed in a future version of WooCommerce Multilingual, possibly version 5.5.0, although we cannot guarantee that it will be included in this specific version. We recommend following the status of the errata for updates.

Problem:
The client is trying to translate the block-based cart and checkout pages in WooCommerce while maintaining the new design. However, the Finnish translation is not working, and the pages remain in English, whereas other languages translate without issues.
Solution:
We recommend changing the locale settings to match the translation file. This can be done by navigating to the WPML languages settings page in your WordPress admin area. Here is a step-by-step guide:
1. Go to your WordPress dashboard.
2. Navigate to WPML > Languages.
3. Adjust the locale settings to match your Finnish translation files.
After making these changes, your Finnish translation should work correctly, and you can maintain the new design of the block-based pages.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

Problème :
Vous utilisez des 'Loop Grid' de Elementor avec le widget de filtre de Elementor sur des pages en français, créées avec Jetengine. Après avoir activé la fonction AJAX de WPML, qui crée un cookie avec la langue d'affichage, l'utilisation des filtres recharge les éléments en anglais.
Solution :
Nous vous recommandons d'ajouter le snippet suivant à votre thème pour forcer le rechargement AJAX à respecter la langue sélectionnée :

add_action('rest_api_init', function() {
    if (isset($_COOKIE['wp-wpml_current_language'])) {
        $lang = sanitize_text_field($_COOKIE['wp-wpml_current_language']);
        do_action('wpml_switch_language', $lang);
    }
});

De plus, vérifiez si votre problème est similaire à ces cas connus, qui pourraient vous offrir d'autres pistes de solution :

• https://wpml.org/errata/elementor-pro-loop-grid-alternate-templates-non-dynamic-content-is-not-translated/
• https://wpml.org/de/forums/topic/mehrsprachige-blog-beitraege-mit-kategorien/page/2/#post-15986884
• https://wpml.org/errata/elementor-pro-taxonomy-filter-feature-not-working-for-secondary-language/

Si cette solution ne s'applique pas à votre cas ou semble obsolète, nous vous recommandons de vérifier les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.

Problem:
After moving to a new server and activating the WPML plugin, you are experiencing PHP warnings related to open_basedir restrictions on every page load. This issue started after the server migration, despite using WPML String Translation 3.2.18.
Solution:
We recommend clearing your logs and cache to ensure that no old server paths are being cached erroneously. It's also important to double-check the logs after performing these steps. If the problem persists, it might be related to specific server settings or configurations that were changed during the server migration. For detailed guidance, please refer to our documentation on this issue: open_basedir restriction issue.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.