Problem: إذا كنت تواجه مشكلة الشاشة البيضاء بعد تفعيل الإعدادات الرئيسية وتغير مسمى طريقة الشحن عند استخدام الترجمة، وتوقف الموقع بعد تفعيل الترجمة الآلية، فقد تكون هذه المشكلات مرتبطة بتحديثات أو إعدادات معينة. Solution: نوصي بإنشاء نسخة من الموقع للتحقق من المشكلات دون التأثير على الموقع الأصلي. تحقق من الكود الموجود في (Shippeng Text2) داخل إضافة WP Code. إذا قمت بإلغاء تفعيل هذا الكود، يجب أن تظهر عبارة (Delivery to Mansoura) بشكل صحيح.
قد تكون هذه الحلول غير ذات صلة بسبب تحديثات البرنامج أو اختلافات في التكوين. نوصي بزيارة صفحة المشكلات المعروفة للتحقق من الإصدارات والتأكد من تثبيت أحدث إصدارات الإضافات والقوالب. إذا استمرت المشكلة، يرجى فتح تذكرة دعم جديدة.
Problem: The client reported that on their multilingual site, specifically the Hungarian pages, content was not displaying properly. Entrance animations were not visible, and the header navigation, although functional, was not visible. This issue was not present in the English and German versions of the site. The problem was observed only by logged-out or guest users, while logged-in users could view everything normally. Solution: We initially suggested checking for common issues such as cache, server, or browser problems. However, the client discovered that the issue was due to a conflict with the 'CookieYes' plugin. Once the client deactivated this plugin, the Hungarian pages began to display correctly, including the entrance animations and header navigation.
If you're experiencing similar issues, we recommend checking for any plugin conflicts by deactivating plugins one by one to see if the problem resolves. Additionally, ensure that your site's cache is cleared and that you are using the latest versions of all plugins and themes. For more detailed steps, you can refer to our documentation on troubleshooting WPML.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket with us for further assistance at WPML support forum.
Problem: You have updated the header button text in mobile using Elementor and also updated WPML and WordPress to the latest versions. However, the updated text is not showing in the WPML strings.
Solution: We found that the issue was due to the missing translation of the header template. We added the translation, and now it is working correctly. If you're experiencing this issue, we recommend checking if all templates used in your pages are fully translated in WPML.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at our support forum.
Problem: You are trying to use a Gravity Form within an Elementor Popup on your site, but the form is not displaying correctly. The same setup works for another form on your site. Elementor debug shows an error. Solution: We recommend clearing your browser cache and then retrying. This action resolved the issue in a similar case.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please check the related known issues and verify that you have installed the latest versions of your themes and plugins. If the problem persists, we highly recommend opening a new support ticket with us for further assistance. You can do so at our support forum.
The client is developing a website using WPML and needs to switch the primary language from English to Swedish but encountered errors during the process.
Solution:
If you're experiencing similar issues when trying to change the primary language in WPML, we recommend following these steps:
1) Navigate to WPML>>Languages in the left sidebar. 2) In the "Site Languages" section, click on "Change default language". 3) Select your new default language from the list. 4) Click 'Save Changes'. 5) Go to Settings>>Permalinks and resave the settings.
If the problem persists or the solution seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance at https://wpml.org/forums/forum/english-support/.
