The client is facing an issue where slugs for French, Spanish, and Portuguese pages are being translated instead of being copied from the original English slug, despite enabling the 'Copy from original language if translation language uses encoded URLs' setting in WPML. This setting worked for Arabic but not for other languages.
Solution:
We recommend trying the following steps after ensuring you have a full site backup:
1) Navigate to WPML >> Languages >> Site Languages. 2) Click on the Edit Languages link. 3) In the table that appears, locate the "Encode URLs" column. 4) Set "Encode URLs" to "Yes" for all secondary languages, but leave the main language unchanged. 5) Click Save and clear all types of caches. 6) Test the setting by translating a new page to see if the slugs are copied correctly.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
You are trying to customize the flags for selected languages on your site, specifically wanting to change the shape and color of the flags.
Solution:
WPML does not provide built-in options to directly change the shape or color of language flags. However, you can customize them by following these steps:
1. To change the shape of the flags (e.g., round or square), upload your custom flag images. Navigate to WPML >> Languages >> Site Languages, click the Edit Languages link next to the language, upload the new flag image, and save the changes.
2. Since flags are image files, to change the color, create and upload colored versions of the flags. WPML does not support automatic color changes. If needed, you can use custom CSS to apply visual effects.
Please ensure to take a full site backup before making these changes. For more detailed instructions, refer to the following documentation:
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: El cliente experimenta errores 404 en su sitio web después de instalar el plugin WPML. Los errores ocurren especialmente al cambiar de español a inglés, y persisten incluso después de aumentar la memoria y desactivar otros plugins. Solution: 1. Verificar con el proveedor de hosting que la extensión
mod_rewrite
esté activa y reiniciar el servidor si es necesario. 2. Guardar nuevamente los enlaces permanentes en el sitio. 3. Activar el modo de depuración de WordPress siguiendo la guía en Debugging in WordPress. 4. Si el problema persiste, crear un sitio de staging para realizar pruebas sin afectar el sitio en producción, utilizando el plugin WP Staging. 5. En el sitio de staging, realizar una instalación mínima y activar los plugins uno por uno para identificar el causante del problema.
Si la solución proporcionada no resuelve el problema o parece no ser relevante debido a actualizaciones o diferencias en la configuración, recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de las correcciones permanentes y confirmar que tienes instaladas las últimas versiones de temas y plugins. Para asistencia adicional, puedes visitar nuestro foro de soporte en foro de soporte en español de WPML.
Problem: If you're using WPML with Greek as the default language and English as the secondary language, and you encounter 404 errors across all pages in both languages after deleting a post or page in English, it might be related to caching issues. Solution: We recommend checking your LiteSpeed Cache settings. Specifically, ensure that the auto-purging of the cache is enabled. This setting is crucial for automatically clearing the cache when posts or pages are updated or deleted, which could prevent the 404 errors you're experiencing. You can find more details on configuring LiteSpeed Cache with WPML here: LiteSpeed Cache and WPML configuration.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly at WPML support forum.
Problem: You are trying to display translated product categories in the shop above the products, but the translated product categories are not showing. Solution: To ensure that the translated product categories display correctly with their featured images, we recommend you follow these steps: 1. Navigate to WPML -> Settings -> Term meta translation. 2. Set 'thumbnail_id' to copy. 3. Save the changes. 4. Update the translations for your categories.
If this solution does not resolve your issue or seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket with us for further assistance. You can do so at our support forum.
Problema: Estás intentando traducir las palabras 'next' y 'previous' en la paginación de tu sitio web, pero no se traducen correctamente. Solución: Este problema ya se ha tratado en un ticket anterior. Te recomendamos seguir la discusión y las soluciones proporcionadas en ese ticket para resolver el problema de traducción en la paginación. Puedes encontrar más detalles y participar en la discusión en el siguiente enlace: https://wpml.org/es/forums/topic/traducciones-paginacion/.
Si la solución proporcionada en el enlace anterior resulta ser irrelevante debido a que está desactualizada o no se aplica a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
