Problem: Si vous constatez que le logo de votre site ne s'affiche plus lorsque vous changez de langue, cela peut être dû à la manière dont les options de thème ou les médias sont configurés pour la traduction. Ce problème est souvent observé avec des thèmes comme Divi, surtout si vous utilisez un thème enfant. Solution: 1. Vérifiez la traduction des options de thème Divi pour le logo : * Allez dans votre tableau de bord WordPress et naviguez vers WPML → Traduction de chaînes. * En bas de la page, cliquez sur le lien pour traduire les options de thème. 2. Assurez-vous que l'image du logo est correctement synchronisée entre les langues. 3. Si vous utilisez du code personnalisé pour l'affichage du logo, partagez ce code avec nous pour que nous puissions mieux comprendre le problème et vous fournir une solution adaptée.
Il est possible que cette solution ne soit plus pertinente en raison de mises à jour ultérieures ou qu'elle ne s'applique pas à votre cas spécifique. Nous vous recommandons de vérifier les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support ici.
Problema: Si estás experimentando que al cambiar de idioma en tu sitio web solo se traduce el menú del encabezado pero no el contenido de la página, y estás utilizando Elementor Pro y el tema Hello Elementor, el problema podría estar relacionado con la configuración de WPML o con plugins desactualizados. Solución: 1. **Actualiza tus plugins de WPML:** * Ve a **Plugins → Añadir nuevo → Pestaña Comercial** y haz clic en **Buscar actualizaciones**. 2. **Verifica el estado de la traducción de tus páginas:** * Ve a **Páginas → Todas las páginas**. * Observa la columna del idioma inglés (EN). Si ves un icono de **lápiz** junto a la página en español, significa que la traducción está enlazada. Si ves un icono de **más** (+), significa que aún no hay una traducción enlazada para esa página. 3. **Si las traducciones no están enlazadas (icono '+'):** * Haz clic en el icono de **más** (+) en la columna EN para abrir el **Editor de Traducción Avanzada** de WPML. * Copia y pega el contenido en inglés en el editor o utiliza la traducción automática si tienes créditos y luego revisa la traducción. * Haz clic en el botón **Completar** para guardar la traducción.
Si después de seguir estos pasos el problema persiste, es posible que la solución aquí presentada no sea relevante debido a que está desactualizada o no se aplica a tu caso. Te recomendamos revisar los problemas conocidos, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Si necesitas más ayuda, por favor, abre un nuevo ticket de soporte en nuestro foro de soporte.
Problem: The client was experiencing issues with redirection from http://www.villafliser.dk to villafliser.dk, affecting their Google Ads due to a mismatch between the landing page and destination page. The hosting provider and WPML were initially blamed for the redirection. Solution: We confirmed that WPML does not cause the redirection from http://www.villafliser.dk to handmadetilesbyvilla.com. We recommended checking for redirection issues possibly caused by third-party plugins, custom code, hosting settings (.htaccess file), or domain settings. We advised setting up domains to point to the same site/IP without redirection and suggested using the language URL format 'Different languages in directories' before switching to 'A different domain per language'. We also recommended using the online tool https://www.redirect-checker.org/ to verify the current state of redirection. For further guidance on setting up domains with WPML, refer to https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/. If the redirection issue persists and affects Google Ads, we suggested re-registering the Ads with the non-www domain or requesting another review, ensuring to communicate that the redirection has been fixed.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing a looping issue even after deactivating all plugins except WPML, and it seems to loop faster, the problem might be related to your .htaccess file. Solution: We recommend generating the default WordPress .htaccess file and replacing the current one with it. This change might resolve the looping issue. If the default .htaccess file resolves the issue, you should then update or modify the needed mod_headers rules accordingly.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: After moving the site to a new domain and updating URLs in the database, the Translation Dashboard displays as a blank page, and content translation is not possible. The issue persists even after switching themes. Solution: 1. Check for a fatal error due to a missing file in the active theme (Betheme Child). If the problem continues when using the parent theme, it might still be related to WPML's Translation Dashboard template. 2. Ensure all plugins are up-to-date by visiting https://online-casino-nigeria.ng/wp-admin/update-core.php 3. Clear the cache memory. 4. Address any writing permission issues in the .htaccess file as indicated here: https://online-casino-nigeria.ng/wp-admin/options-permalink.php 5. If the problem remains unresolved, consider setting up a staging site using the WP Staging plugin and share the staging site credentials for further investigation.
If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify you have the latest versions of themes and plugins, and consider opening a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing issues with the slugs of custom post types not being applied correctly when displaying an archive page in another language. Despite setting the slugs correctly and translating them, the links in the language switcher do not reflect the translated slugs, leading to 404 errors or incorrect pages being displayed. Solution: 1. Verify that the slugs for the translated custom post types (CPTs) are set correctly in WPML. This can be checked under the WPML Translation Editor where the slugs should be translated for all jobs. 2. Check if there is a conflict between the page slugs and CPT slugs. This issue might arise if the same slug is used for different types of content, such as a page and a CPT. This can be identified by using tools like the 'Debug Bar' plugin to analyze the request and query strings. 3. If the problem persists even after ensuring no slug conflicts and correct settings in WPML, it might be due to a theme or plugin conflict. Specifically, the Porto Theme and its related functionality plugin could be causing the issue as they handle the post types. In this case, reaching out to the Porto Support Team for further assistance is recommended.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us for further assistance.
