Problem: The client added a new shipping class named 'S' and filled in the appropriate shipping fees. However, when adding a product with this new class to the cart, the fees are calculated in French but not in English. Solution: 1. Configure the translation of taxonomies: - Navigate to WPML > Settings > Taxonomy Translation. - Locate the 'product_shipping_class' taxonomy. - Set the taxonomy to 'Translatable - only show translated items'. 2. Translate the shipping classes: - Go to WPML > Taxonomy Translation. - Select 'product_shipping_class' from the dropdown menu. - Click the plus icon next to each shipping class to enter the translation of the name, slug, and description. 3. Force the calculator to only work when the address is typed. 4. Resynchronize the shipping classes. 5. Change the backend language to 'all languages', edit the zones, and re-save them. 6. Retranslate the 'S' class from WPML > Taxonomy Translation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML French Support Forum.
