Problem: You are trying to transfer your WPML account and its subscription renewal to your client after upgrading to the multilingual CMS option, but found that the renewal transfer is no longer available. Solution: Unfortunately, it is no longer possible to transfer the renewal link to your clients. If your client wishes to manage their own WPML subscription, they will need to purchase a new subscription and re-register their site.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: You are unable to transfer the renewal of the WPML plugin subscription to your client because the 'Register WPML on your sites' page does not show a person icon to facilitate this transfer. Solution: We have confirmed that blog licenses cannot be transferred to end users. If you need to transfer the WPML plugin subscription, you will need to upgrade to a license that supports this feature, such as the Multilingual CMS or Agency license.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
