cecileG

Problem:
The client reported an issue with an infinite loop caused by an unused filter in the Ultimate Gift Cards for WooCommerce plugin.
Solution:
We asked the client to isolate the issue to determine if it was specific to their site configuration or a general issue with the combination of Duracelltomi Google Tag Manager & WPML. We provided a sandbox environment and instructed the client to:
1. Access the provided sandbox link.
2. Download and activate the Duracelltomi Google Tag Manager and the plugin in question.
3. Create a simple product and attempt to replicate the issue in the cart.
We also advised the client to focus only on the theme/plugin and the related functionality without setting up a full website or cloning their existing site. For further guidance on how to reproduce issues, we provided a documentation link: https://wpml.org/faq/how-to-reproduce-issues-and-share-them-with-wpml-support/.

Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and ensuring that you have installed the latest versions of themes and plugins. If you need further assistance, please do not hesitate to open a new support ticket in the WPML support forum.