When activating the WPML Multilingual CMS, version 4.7.1, on a WordPress site, most published posts disappear from the 'Posts' dashboard. Although the post count indicates 50, only 6 posts are visible. This issue resolves when the WPML plugin is deactivated.
Solution:
First, ensure you have a full site backup before proceeding with any changes. If you're experiencing this issue, we recommend following the troubleshooting steps provided in the WPML documentation. You can find the troubleshooting guide here: WPML Troubleshooting Options.
Additionally, check if the issue persists after applying the workaround suggested in a related support ticket, which can be accessed here: Database Error Code 1054.
If the solution provided here is outdated or does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should these steps not resolve your issue, please open a new support ticket at WPML Support Forum for further assistance.
Problem: The client was experiencing an issue with WPML 4.7.1 where attempting to access translation jobs resulted in a 'Jobs could not be loaded' error. The ATE Error logs indicated a cURL error 6: Could not resolve host. The client suspected database corruption and noted that the issue persisted even after flushing the site cache and using WPML Troubleshooting options. Solution: We recommended removing the 'Translator' from WPML > Translation Management > Translators, which resolved the issue with loading translation jobs. Additionally, we suggested removing the translation job for the 'custom page' template, which was causing the translation queue to crash due to its lack of static content. After these adjustments, the translation jobs and queue were accessible again.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
