jenR

Problem:
You are seeing a notification in the WordPress dashboard indicating that your account is expired, despite it being set to auto-renew.
Solution:
We have verified that your account is active in our systems. If you have recently made a payment, it might not have been processed yet. We recommend contacting our accounts team directly at hello@wpml.org to confirm the status of your payment.

If this solution does not apply to your situation because it might be outdated or not relevant to your case, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the issue persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.