Problem: The Avada Live Builder is not displaying the top bar with editing tools when used in German, the second language of the site. Solution: We discovered that the issue is related to the multi domain installation of your site. We recommend switching WPML options to "Different languages in directories" to resolve the problem. It's likely that Avada is only registered for the main domain. We suggest reaching out to Avada support or consulting their documentation for assistance on this matter. Here is a helpful link: Avada Multisite Setup.
If this solution does not apply to your case, or if it's outdated, please open a new support ticket. We highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, do not hesitate to contact us in the WPML support forum.
Problem:
The issue involves the href for English on the website pointing to the .de domain instead of the expected .com domain. This problem surfaced after changing the plugin to use the new .de domain instead of a /de subdirectory. The attempted fix using JavaScript is considered less than ideal.
Solution:
1. Verify language domain setup per WPML documentation, ensuring different domains per language are correctly configured.
2. Investigate the hosting provider's feedback and assess any unusual code in the wp-config.php file.
Remove any code overriding default domain behavior from wp-config.php and ask the hosting provider to configure parked domains properly.
Problem:
In some cases WPML will print the "not valid" error when saving the URL format for different domains per language inside WPML > Settings > Language URL Format.
Even though, the DNS config is correct and the domain is working, it might be that WPML is unable to validate it.
Solution:
In some cases, disabling "Validate on save" checkbox before clicking the Save button can solve such issues.
Take note, that if this will not solve the issue, then it is more likely that the DNS setup is not correct and you should consult your hosting support team.
