Problem:
The client reported that when creating a post, the category 'News' was not appearing in the URL as expected. Instead of the URL being formatted as
https://www.restaurantespuertomarina.com/news/post-title
, it was showing up as
https://www.restaurantespuertomarina.com/post-title
. This issue persisted even after creating a new category and deactivating WPML. The client also noted that there were categories in a mix of languages and that deleting content did not resolve the issue.
Solution:
We asked the client to confirm if the issue with the category not appearing in the URL persists when WPML is temporarily disabled. This is to determine if the problem is related to WPML or if it's a general issue with the website's permalink settings.
If you're experiencing a similar issue, we recommend checking if the problem occurs with WPML deactivated to isolate the cause.
It could be a third-party plugin that removes the category from the URL. For example, RankMath SEO can do this.
If the issue is related to WPML, please ensure that you have the correct URL format set in WPML's language URL format settings. Additionally, verify that your permalink settings are configured correctly.
Please note that the solution provided here might be outdated or not applicable to your case.
If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
