Problem: The client is trying to translate products from Dutch to other languages after removing Visual Composer and is experiencing issues.
Solution: 1. We asked the client to provide more details or screenshots to better understand the issue. 2. We recommended deactivating all plugins except WPML, WooCommerce Multilingual & Multicurrency, and WooCommerce to check if the issue persists, reminding the client to back up the database first. 3. We identified that the 'Disable REST API' plugin installed on the client's website might be causing the problem, as WPML requires the WordPress REST API to function correctly. We advised the client to temporarily deactivate the 'Disable REST API' plugin, make a slight modification to the original content, save it, and then try saving the translation again in the WPML translation editor. For more information, we provided a link to the WPML documentation on REST API dependencies: https://wpml.org/documentation/support/rest-api-dependencies/. 4. We inquired if the content was created using WPBakery Page Builder and what happens when deactivating all plugins except the necessary ones for WPML and WooCommerce.
If the solution provided here is not relevant to your case, because it might be outdated or not applicable, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us: Contact WPML Support.
