Problem: The client was experiencing an issue where the translation job was stuck 'In Progress' even after marking it as complete. The error log indicated that the uploaded xliff file was not properly formed, with missing or wrong data. Solution: We resolved the issue on our Advanced Translation Editor server side. We recommended the client to resend the page for translation. Additionally, we suggested clearing any server cache and resaving the translated page, as this seemed to fix the issue after translation, as demonstrated in a screen recording provided by our support team.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please do not hesitate to open a new support ticket at our support forum.
