Problem: If you're experiencing continuous loading of the WPML status bar icon after updating WPML to version 4.8, it might be due to residual data in your database. Solution: We recommend following these steps to resolve the issue: 1. Install the Adminer plugin (or use phpMyAdmin if your hosting provider gives you access to it). 2. Open the Adminer plugin. 3. Locate the
icl_background_task
table in your database. 4. Click on it and choose "Select" data. 5. Select all the entries and delete them. Alternatively, you can run the following SQL query directly in Adminer:
DELETE FROM `wp_icl_background_task` LIMIT 50;
(Replace
wp_
with your database prefix if it’s different from the default.)
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client needs to change the default language in WPML. Solution: If you are experiencing the need to change the default language In WPML, we recommend following the instructions provided in this link .
This solution may no longer be relevant due to updates or because it does not apply to your specific case. If after reviewing the documentation and making sure you have the latest versions of themes and plugins you still need help, we suggest opening a new support ticket. We also recommend checking for related known issues at https://wpml.org/known-issues/ and confirm that you have the permanent fix version installed.
If you need additional assistance, feel free to contact us in our support forum.
Problem: The client is unable to see the 'Post Types Translation' section within the WPML Settings page, which is necessary for translating Custom Post Types. Solution: We asked the client to provide more details about the issue, including the steps they have taken, any error messages encountered, and what they expect to see in the WPML Settings. This information is crucial for us to understand the problem better and offer a precise solution.
If you're experiencing a similar issue where the 'Post Types Translation' section is not visible in your WPML Settings, we recommend you to: 1. Check for any error messages and note them down. 2. Describe the steps you've taken and what you're trying to achieve. 3. Contact us with these details for further assistance.
Please note that the solution provided here might be outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
