Problem: You are trying to set up WPML to redirect users based on their geolocation and hide untranslated pages from users. Solution: We do not support redirection based on geolocation directly through WPML. Instead, you will need a geolocation plugin. We recommend checking our list of compatible plugins at https://wpml.org/plugin-functionality/geotargeting/. For further insights, you might find these discussions helpful:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: You are trying to translate your website to another language using WPML, but after translating, the page does not work. Solution: We recommend clearing your browser's cache or trying to access the page from a different browser to resolve the issue. If the problem persists, it might be due to a specific configuration or an issue that has been resolved in a newer update.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still experience issues, please open a new support ticket.
Problem: You have a WordPress site with SK and CZ languages, and you need to change the URL from /cs to /cz for the CZ language. Solution: We recommend creating a custom language in WPML and specifying 'cz' as the custom language code, as it is not possible to modify an existing language code directly. For detailed steps on how to do this, please visit Editing WPML's Languages Table.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client is unable to set up the Ultimate Affiliate PRO plugin for multilingual use with WPML.
Solution: We recommend checking if the plugin is on our compatibility list, which it is not: WPML compatibility list. Next, we advise going through our getting started guide, which includes information on translating strings, custom post types, custom fields, and taxonomies. We also suggest contacting the plugin author to request a compatibility update or information about making their plugin multilingual-ready. We provide resources for developers to achieve compatibility with WPML, which can be found at WPML support for developers and achieving WPML compatibility for themes and plugins. Additionally, we invite theme and plugin authors to join our Go Global program to work alongside our compatibility team to ensure their products are WPML-ready. More information can be found at Go Global program.
If this solution doesn't look relevant, please open a new support ticket at WPML support forum.
