Problem: The client wants to reduce the size of the options on their site, noting that WPML-related options take up significant space. Solution: We explained that most WPML-related data is essential for normal function, but some can be cleared, such as the
_wpml_batch_report
. This specific option will be optimized in future WPML versions to automatically clear after translations are completed. Until then, if you have translations in progress, we recommend not manually clearing this data. Always ensure to back up your site before making any changes.
If this solution does not apply to your situation, or if it seems outdated, please check the related known issues and confirm that you have the latest versions of themes and plugins installed. If the issue persists, we highly recommend opening a new support ticket with us for further assistance.
Problem: You are using WPML and encountered an error: Uncaught Error: WPMLStringTranslationInfrastructureStringGettextRepositoryFrontendQueueJsonRepository::get(): Return value must be of type array, null returned. Solution: We are currently investigating a similar issue. In the meantime, we recommend following this workaround to help resolve the issue. Please ensure that you back up your database before making any changes. For detailed instructions, visit WPML Errata.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: The client is experiencing incorrect product quantities displayed next to the WooCommerce product filter in languages other than the default language on their website. Solution: To address this issue, follow these steps: - Navigate to Products -> Attributes. - Click "Configure terms" to access the "Kompatybilność" attribute terms. - Click on the number of products next to the problematic term to view all products in this term. - Select all products. - From the "Bulk Actions" dropdown menu, choose edit. - Change the status to "Publish" and update them.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client is having an issue where a translated string "Zaloguj i zarejestruj się za pomocą swojego konta Facebook lub Google" is not displaying in different language versions on their login page, despite following the standard troubleshooting instructions. Solution: First, we recommended re-registering the string for translation: 1. Navigate to WPML → String Translation. 2. Enable the option "Look for strings while pages are rendered". 3. Visit the page where the untranslated string appears. 4. Return to WPML → String Translation to see if the string is now registered. 5. Translate the string accordingly. Additionally, we suggested deactivating all non-WPML related plugins temporarily to check if there is a plugin conflict.
If the above steps did not resolve the issue, we provided a code modification solution: 1. Open the file
