Problem: If you're experiencing a fatal error when accessing the Pronamic plugin in the admin site, particularly when a custom post type has no posts, this might be due to a specific configuration issue.
Solution: We have identified that the issue is not directly caused by WPML. However, setting
'hierarchical' => false
in the Pronamic Pay with Rabo Smart Pay for WooCommerce plugin's custom post type (CPT) registration can prevent this issue. This adjustment addresses the root of the problem by modifying how the CPT is handled.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues where product categories redirect to a single product when the Woo WPML multilingual plugin is activated, or the default archive/shop page does not appear in other languages without this plugin, it might be due to the category slug not being translated. Solution: We recommend translating the product-category slug. You can do this from Settings > Permalinks or from WooCommerce Multilingual > Store URLs. This should resolve the redirection issue and allow the default shop to appear in all languages.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing issues with WooCommerce product filters not showing up in a secondary language when products are set to "use translation if available or fallback to default language" and attributes are not translated. Solution: 1. We recommend checking our compatibility page to ensure there are no known incompatibilities with your current plugins. 2. Consult our documentation on setting up a multilingual WooCommerce store. 3. Adjust the setting for untranslated attributes in WPML → Settings to ensure they display correctly when using the fallback option. 4. If products or attributes are already translated, ensure that all remaining attributes or products are also translated.
If this solution does not seem relevant to your situation, please feel free to open a new support ticket with us.
