Problem: The client was experiencing issues with links not correctly directing to the translated versions of pages in a multilingual WordPress site. Specifically, links within a carousel were incorrectly leading from the Arabic version to the English pages, despite the pages being translated. Solution: We recommended translating the problematic links using the WPML String Translation tool. For links that could not be manually attached within the carousel, we suggested checking the website and adjusting the links directly. Additionally, for navigation menu links, we provided guidance on translating them through the WordPress navigation menu settings. If these steps do not resolve the issue, or if the solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is unable to manually change the links on photo boxes leading to a page, as the option to change the link manually does not appear. Solution: 1. Add the following XML code to WPML-> Settings-> Custom XML tab:
2. Edit the page in the default language. 3. Make a minor edit and update it. 4. Edit the translation. 5. Search for the URLs. 6. Translate them and complete the translation. For more information on registering page builder modules, please check this guide.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
