Problem: You are experiencing an issue where you cannot save or edit translations due to an error message: 'Updating failed. The response is not a valid JSON response.' This problem is likely related to the reverse proxy settings on your live website. Solution: First, ensure you have a full backup of your site as the settings involved are sensitive. Then, follow these steps: 1. Add the following code to your theme's functions.php file:
If these steps do not resolve the issue or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to translate an article using WPML and need to validate 100% of the segments to publish the article. However, the plugin gets stuck at 98% completion, possibly due to 'section breaks' that are blank but require translation. Solution: If you're experiencing this issue, we recommend you first make a full backup of your website. Then, follow these steps: 1. Click the gear icon in the top-right corner inside the translation editor. 2. Disable
I prefer bigger segments
. 3. Enable
Use the previous version of WPML editor
. Wait a few seconds for the page to reload and ensure all fields are translated as mandatory. This should resolve the issue with the plugin getting stuck.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
