Problem: You are trying to save translations in WPML, but only about 90% of the content is being saved. Additionally, you notice formatting issues on the product page, particularly with the store button and the description in the 'Standard included in the price' section. Solution: We recommend checking the uniqueness of your field names in your field groups. In a similar case, we found that non-unique field names were causing issues with saving translations and displaying them correctly. Here's what you can do: 1. Access your field group settings. 2. Ensure all field names are unique. 3. Save the changes and check if the translation issues and formatting problems are resolved on your product page.
If this solution does not apply to your case, or if it seems outdated, please visit our known issues page to check for related issues. We also recommend verifying that you have installed the latest versions of themes and plugins. If problems persist, do not hesitate to open a new support ticket.
Problem: The client is planning to transfer their WPML account and change the site key to a new license. They are concerned about whether this change will affect the existing translations or pose any risk of translation removal. Solution: We assure you that translations are stored within the database and should not be affected by changing the WPML site key. However, we strongly recommend performing a full website backup before making any changes. This precaution ensures that you can restore your site if any issues arise.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If you still need assistance, we encourage you to open a new support ticket at WPML support forum.
Problem: You are experiencing an issue with the multi-currency option in WooCommerce when using the Variation Swatches Pro plugin. The currency conversion works correctly for the main product prices, but when changing an attribute variant that affects the price (e.g., color), the additional cost is not converted correctly and adds the same numeric value in a different currency. Solution: Step 1: Verify Plugin Compatibility Ensure that you are using the latest versions of both WPML, WooCommerce, and the Variation Swatches Pro plugin. Compatibility issues often arise from outdated versions. Step 2: Check WPML Multicurrency Settings 1. Go to WPML > WooCommerce Multilingual & Multicurrency > Multicurrency. 2. Ensure that the conversion rates are set correctly for all currencies. 3. Verify that the settings for rounding and display are appropriate for your needs. Step 3: Verify Attribute Pricing 1. Go to Products > Attributes in the WordPress admin panel. 2. Ensure that the attribute prices are set correctly in the primary currency (PLN). Step 4: Custom Code Adjustment Sometimes, custom code is required to ensure compatibility between different plugins. You might need to add a custom filter to handle the price conversion for attribute variants correctly. Here is an example code snippet that you can add to your theme's `functions.php` file:
Step 5: Contact Plugin Support Since "Variation Swatches Pro" is not listed in our directory of compatible plugins, we recommend reaching out to their support team. They may have specific solutions or patches for this known issue.
If this solution does not resolve your issue or seems irrelevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
