tommyJ-4

Problem:
The client was experiencing issues with a translated menu disappearing after a minor change and encountering problems with non-translated items after using the "Sync menus" function. Despite deleting the menu and clearing caches, the deleted menu continued to appear on the site.

Solution:
1. We confirmed that only one English menu was present and suggested creating a new specific menu for the English language.
2. We recommended assigning the new English menu as a translation of the original Swedish menu, ensuring that all menu items are correctly translated and ordered.
3. If the client continues to experience issues with the menu disappearing or non-translated items appearing after these steps, we advised opening a new support ticket for further assistance.

If this solution doesn't look relevant to your situation, please feel free to open a new support ticket with us.