Problem: The client received a warning from Wordfence that files from the BuddyPress Multilingual plugin had been modified from their original states. The client wanted to know if reinstalling the BuddyPress Multilingual plugin would result in data loss. Solution: We assured the client that deleting the plugin files and downloading a fresh copy is safe, as all the data is stored in the database. We recommended the following steps: 1. Back up the database before making any changes. 2. Download the plugin from https://wpml.org/account/downloads/ or install it from the WordPress admin dashboard by navigating to Plugins → Add new → Commercial, provided the site is connected to receive automatic updates.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
Problem: The client is trying to modify menus that have been translated from English to French. Although the menus appear translated on the front end, the French menu section in the WordPress dashboard under Appearance > Menus is empty. Solution: 1. Verify that the pages included in the menu are translated, as this will automatically translate the menu items in other languages. 2. Instead of switching to the French language in the menu section, click on the French link under "Add Menu Items" to see if the French menus are listed in the dropdown. 3. If the menus are not listed, go to WPML > Support > Troubleshooting section. 4. Select "Navigation Menu" from the dropdown under the 'Cleanup' section and click on the "Synchronize Post Taxonomies" button. 5. Follow the instructions for synchronizing menus provided here: https://wpml.org/documentation/getting-started-guide/translating-menus/#option-3-automatic-menus-sync-by-wpml 6. Clear your site's caches and check if the French menu is now accessible.
If this solution does not seem relevant to your issue, please open a new support ticket at WPML support forum.
당사는 웹사이트와 서비스를 최적화하기 위해 쿠키를 사용합니다.
사용자의 동의를 통해 탐색 행동과 같은 데이터를 처리할 수 있습니다.
동의하지 않으면 일부 기능에 영향을 미칠 수 있습니다.
기능적
항상 활성화
웹사이트가 올바르게 작동하고 통신하는 데 필요합니다.
기본 설정
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
통계
당사는 이를 사용하여 사이트의 통계를 분석합니다.
수집된 정보는 완전히 익명으로 처리됩니다. 익명 통계 목적으로만 사용되는 기술적 저장 또는 접근입니다. 소환장, 인터넷 서비스 제공자의 자발적인 협조 또는 제3자의 추가 기록 없이, 이 목적으로 저장되거나 검색된 정보는 일반적으로 귀하를 식별하는 데 사용할 수 없습니다.
