Problem: The client was unable to see the German translation of a page on the front end, despite marking the translation as complete. The translation gear icon remained visible, and a link from the original text was missing in the translation form. Solution: We reviewed the page and confirmed that the translation was indeed complete. The pencil icon indicated that the page was editable, and the German version was accessible at: https://www.aquariumcomputer.com/impressum/?lang=de. If a specific link is missing in the translation editor, it can be located using the search function by looking for "https://". This link might need to be edited or directly adopted in the editor. Please note that this link is set using a WPBakery Shortcode, and since WPBakery was disabled on the page, it was managed in "Classic Mode". For more details on translating links, visit https://wpml.org/faq/how-to-translate-links/#how-do-i-translate-urls-with-the-advanced-translation-editor.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
Problem: You are unable to translate the bottom-most text in the footer of your website using the WPML plugin. This text is part of the Flatsome theme and does not appear in the WPML String Translation interface. Solution: To translate the copyright text in the Flatsome theme, we recommend you follow these steps: 1. Navigate to WPML >> String Translation page. 2. Scroll down and click on the Translate texts in admin screens » link at the bottom of the page. 3. Search for the required string. 4. Select the string. If the string is already "Registered and locked" as shown in the screenshot, please skip steps 4-6 and proceed to step 7. 5. Click on the Add to String Translation button. 6. Then click on the "« Return to String Translation" link. 7. Add the translation from the WPML >> String Translation page. If the source language of the string is incorrect, you may assign the correct language by following this documentation: How to change the source language of strings.
If this solution does not resolve your issue or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is unable to see the URL ACF field for translation on their website. Solution: We identified that the URL type field was set to 'Copy' under the 'Same fields across languages' option in the ACF groups. To enable translation for this field, the client needs to switch the translation option of the 'Dodatno mize' field group to 'Expert' mode. For more details on default settings and how to switch to Expert mode, please refer to the following documentation links:
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: You are trying to translate the links of CTA buttons to ensure users are directed to the correct language version (German), but the CTA button links are not included in the translation list, even though they are set to translatable. The buttons currently redirect to English pages instead of German. Solution: 1. Take a backup of your site first for safety reasons. 2. Navigate to WPML >> Settings page and press the Scan now and adjust links button. 3. Re-save the Permalinks from the Settings >> Permalinks page by pressing the Save Changes button. 4. Clear all sorts of site/server/CDN cache. If the issue persists, please follow these steps: 1. Open the translated page in Advanced Translation Editor. 2. Type
http
in the search input box. 3. Translate the URLs. 4. Press the Complete Translation button. For more details, refer to the documentation on how to translate links: https://wpml.org/faq/how-to-translate-links/
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
