Problem: In Elementor, on a multilingual site, the padding at the bottom section of the page appears to be double in the secondary language compared to the primary language. This issue does not affect other sections of the page. Solution: We suspect that this might be a caching issue. We recommend clearing all types of cache on your site to see if this resolves the problem. If you're experiencing this issue, try clearing your browser cache, server cache, and any other caching mechanisms that might be affecting the display of your pages.
If the solution provided here is outdated or does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problema: Nella pagina dello shop dei prodotti, alcuni testi non risultano tradotti, nonostante la ricerca nella sezione traduzione stringhe. Soluzione: Se stai riscontrando un problema simile, ti consigliamo di verificare che il template sia stato tradotto. Noi abbiamo risolto traducendo il template tramite WPML → Bacheca di traduzione, il che ha permesso di visualizzare correttamente i contenuti tradotti anche nel frontend. Abbiamo anche preparato un breve video per mostrarti i passaggi che puoi seguire: guarda il video.
Questa soluzione potrebbe non essere più rilevante a causa di aggiornamenti o potrebbe non applicarsi al tuo caso specifico. Ti consigliamo di verificare le problematiche note, controllare la versione della correzione permanente e assicurarti di avere installato le ultime versioni dei temi e dei plugin. Se il problema persiste, ti invitiamo a aprire un nuovo ticket di supporto.
Problem: The client is experiencing issues with the visibility of Footer Style 2 and difficulties in translating menus manually in different languages. Solution: 1. We have ensured that the header, footer, and contact form on the homepage are translated. We recommend the client to double-check these elements to confirm their translation. 2. To translate menus, follow the steps in our quick guide on translating menus. It's important to note that the translation seen in secondary languages might be related to the page titles included in the menu, not the menu items themselves. 3. To edit translated menus, navigate to Appearance -> Menus, select a menu, and click on the pencil icon to edit the menus in their corresponding language. 4. You do not need to create and translate the menus manually for each language. Menus can be automatically translated using the synchronization option, but manual edits can be made if specific adjustments are needed.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client manually translated content in WPML Editor. Dropdowns are visible in the Admin area, but on the live site, clicking the dropdown shows only the current language with a 'Down-Arrow' and no further action occurs. Additionally, clicking on elements in the Footer also shows no response. Solution: For the issue with the navigation link leading to the incorrect language version of the 'Blog', it can be adjusted in Kadence → Navigations. Here are the steps to correct it: 1. Choose the correct language. 2. Edit the navigation. 3. Add the correct link for the blog. For adding a Spanish header, follow these steps: 1. Translate the navigation to Spanish. (Note: The translation editor was disabled, and it seems it was done with the WordPress editor.) 2. Translate the header to Spanish. 3. Assign it in Appearance → Editor and then Patterns → Header.
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: If you're experiencing an issue where you, as a translation admin, are unable to translate an element because the dropdown search returns no item for your username, Solution: We recommend using the following workaround: https://wpml.org/errata/cannot-add-translation-manager-in-some-scenarios/
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
