The client is experiencing display issues on their website when translating pages into Kurdish and Urdu using WPML. These languages, which use right-to-left (RTL) scripts, show the pages as scrambled and mostly white.
Solution:
We recommend verifying if the theme used on the site fully supports RTL languages. This involves more than just text direction; it also includes layout adjustments, icons, and animations. Here are the steps to diagnose and potentially resolve the issue:
1. Ensure you have a full site backup before making changes. 2. Add another RTL language, such as Arabic or Hebrew, to see if similar display issues occur. 3. Temporarily switch to a default WordPress theme like Twenty Twenty-Four or Twenty Twenty-Five to check if the problem persists.
For more detailed guidance, please refer to our documentation on RTL support:
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
