Problem: You are using custom shortcodes on your blog with a custom XML configuration to translate them. You've been using the
ignore-content="1"
attribute to prevent translation of the shortcode content, but this causes the translations not to update when changes are made to the source article's content. Removing the
ignore-content
attribute results in the translation of the content, which breaks the JSON content of the shortcode. Solution: Unfortunately, there is no way to set a shortcode to be copied without being translated directly. You can either avoid using any XML configuration, allowing the same shortcode to be used in the translation without alteration, or you can store the content in custom fields and set these fields to COPY. This approach ensures that the content is copied exactly without translation.
If this solution does not resolve your issue or seems outdated, we recommend checking the related known issues and verifying that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are using the new ATE editor for translating articles and encountering an issue where the editor combines all paragraphs of a section into one large segment. As a result, the translated content lacks proper paragraph formatting, only showing carriage returns. Solution: We are aware of this issue and are planning to release updates to the ATE editor that will address this problem. In the meantime, we recommend disabling the 'Bugger segments' feature as a workaround to preserve paragraph formatting in your translations. If this solution does not resolve your issue or becomes outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and ensure you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.
