Problem: The client was experiencing an issue where the inner tabs of the sidebar menu in the Swedish version of their user dashboard were not functioning correctly, leading to 404 errors, despite updating the Tutor LMS plugins. Solution: We recommended that the client should maintain the same slug for the dashboard page in both the original and the translated versions. Specifically, the slug should be set to '/dashboard/' for the Swedish page as well. This change resolved the issue with the inner tabs.
Please note that this solution might be outdated or not applicable to your specific case. If you're still experiencing issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are using Tutor LMS with WPML for a bilingual English and Swedish site, and you're facing issues with translating dashboard slugs like 'purchase_history', 'my-profile', 'enrolled-courses', etc. into Swedish. The page content loads correctly, but the page title displays 'Page Not Found' in Swedish, while English works fine. Additionally, after updating the Tutor LMS plugins, the sidebar menu in Swedish started working, but clicking the inner tabs redirects to a 404 page. Solution: We have identified that the issue with the page titles not displaying correctly in Swedish and the 404 errors when clicking on inner tabs are caused by your custom code. We recommend testing your site with a default theme, such as Hello Elementor, to confirm if the issue persists without the custom code. If the problem is resolved with the default theme, it indicates that the custom code is causing the translation and redirection issues. For further assistance, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and ensure you have installed the latest versions of themes and plugins.
If this solution does not apply to your case or if it becomes outdated, we highly recommend opening a new support ticket. You can do so at WPML support forum.
