eugenio-mariaE

Problem:
You are trying to use credits purchased for WPML, but you cannot because the WPML dashboard indicates that your website is inactive, even though the plugin on your website shows it is registered.
Solution:
We have resolved this issue from our end. You should now be able to use your credits. Please verify by checking if the WPML dashboard now reflects the active status of your website.

If this solution does not resolve your issue or seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.