Problem: The client is experiencing an issue where the stock quantities in the English version of their products do not match the Swedish version, despite being set correctly. Solution: We recommend the following steps to resolve the issue: 1. Take a full site backup. 2. Delete the problematic products and recreate them. 3. Translate the products using the WPML Translation Editor to ensure proper synchronization of fields. Consider enabling WPML Translation Editor for all products to prevent future sync issues. 4. If the issue persists, try duplicating a simple product in the default language to the secondary language, ensuring all fields stay synced. Then, translate independently and update the stock quantities to see if they sync correctly.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is facing an issue where the cart page does not automatically translate when using the language picker, although the checkout page translates correctly. Solution: If you're experiencing this issue, we recommend the following steps: 1. Ensure that the Cart page is translated and published in all required languages by visiting Pages>>All Pages. 2. If the problem persists, perform a full site backup and follow these troubleshooting steps: - Navigate to WPML>>Support page, and click on the Troubleshooting link. - On the Troubleshooting page, under the Clean up section, sequentially click and process: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Set language information - Fix WPML tables collation - Assign translation status to duplicated content - Fix terms count - Fix post type assignment - Cleanup and optimize string tables
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: The client is experiencing an issue where the title of the cart on their website is not translating correctly using the Astra theme. The Swedish title 'Varukorg' is incorrectly set as the English translation in WPML. Solution: 1. To correct the source language of the string, follow the instructions in our guide on how to change the source language of strings: How to Change the Source Language of Strings. 2. After adjusting the source language, you can then add the correct English translation for the string. 3. If you prefer to translate the string automatically, select the string and send it for Automatic Translation. For more details on this process, please refer to our guide: Automatically Translate Strings with WPML.
If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us for further assistance: WPML Support Forum.
