Problem: If you're experiencing issues with translating images in the Norebro galleries, where the Media Translation doesn't translate the title. Solution: We recommend adding the following custom XML configuration code into WPML > Settings > Custom XML Configuration. This should help in translating your gallery images correctly.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is experiencing an issue where the banner does not translate the photo. Solution: We recommend adding the following custom XML configuration code into WPML > Settings > Custom XML Configuration to enable the translation of the photo in the banner:
Please check if the banner photo now translates correctly on your site. If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.
Problem: The client was experiencing issues with displaying the correct translated image on a page using WPML and WP Bakery. The image was not updating to the translated version and remained as the original on the translated page. Solution: We identified that the issue was related to how WP Bakery handles CSS attributes for background images. We provided several workarounds: 1. Replace the background image with a simple image widget inside the column. This method allows the Media Translation to function correctly, although it does not support the 'cover' property. 2. Manually edit the image URL on the translation page. 3. Apply a CSS override with a language-specific rule to ensure the correct image displays for each language. We also escalated the issue for further review by our developers. Meanwhile, we recommend trying one of these workarounds.
If these solutions do not resolve your issue, or if they seem outdated or irrelevant to your case, please visit our support forum to open a new ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: You are experiencing issues with translated portfolio pages on your website, where photos disappear, and the arrangement shows incorrect language text. This problem started after recent edits to the portfolios. Solution: We recommend adding a custom XML configuration to your WPML settings to ensure that all necessary attributes are correctly translated. Here is the XML code you should add:
This configuration should help in translating the subtitle and other text elements correctly. If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
