Problem: The client is unable to save a page using the Avada page builder on the German version of their site after installing WPML. The saving process shows an infinitely rotating icon instead of a success message. Solution:
It was a compatibility issue with the RSS Aggregator plugin. Deactivating it fixed the problem.
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: You are trying to cancel a translation management job for a Custom Post Type (CPT) in Avada, specifically an Avada library element. The job status shows 'In progress - Needs update' and does not permanently change to 'Cancelled' after attempting to cancel it, reverting back upon page reload.
Solution: We recommend completing the translation job first as it appears to be stuck. You can make a change in the original content, save it, and then attempt to cancel the job again. Alternatively, complete the translation, and then you can delete the translation if it is no longer needed, or you can edit it to make manual changes.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
