jean-louisL-5

Problem:
The client was unable to translate the 'Nos produits' page after adding two new types of pasta products. Despite clearing the WPML cache, removing ghost entries from translation tables, syncing local task IDs with ATE tasks, refreshing license data, and cancelling ongoing automatic tasks, the issue persisted.
Solution:
We suggested duplicating the problematic page and then translating the copy, which successfully worked. We provided two solutions:
1. Use the duplicate as the new product page since the original seems to be corrupted.
2. Alternatively, we could make a copy of your site and debug the Elementor issue specifically for that page.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at https://wpml.org/forums/forum/english-support/.