Problem: The client is experiencing issues with anchor links not working on translated pages of their website. Specifically, the buttons 'What we do' and 'References' do not scroll to the intended sections on the non-default language pages. Solution: We recommend checking the source code of the translated pages to ensure that the anchor IDs have been correctly translated. For instance, on the English page, the anchor originally identified as
#zamereni
might have been translated to
#focus
. If the button's URL still points to the original anchor (e.g.,
#zamereni
), it needs to be updated to match the translated anchor ID (e.g.,
#focus
). To do this, open the WPML Advanced Translation Editor and use the search function at the top to locate the URL. Once found, update the URL to reflect the translated anchor ID.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to remove external URL links completely from some translations on your site using the advanced translator in WPML, but the feature to remove these links is missing. Solution: Unfortunately, it is not possible to remove the markers for the links directly from the translation editor. We recommend editing the translated page or post using the WordPress editor and manually removing the links. Additionally, please share your Debug information with us to help us understand how your site is configured. You can find a detailed explanation on how to provide this information here.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please do not hesitate to open a new support ticket at WPML support forum.
