juan-luisr-4

Problem:
The client reported that after updating the 'Divi' theme, the language links for Spanish and Catalan disappeared from their site.
Solution:
We recommended the client to ensure they had a complete backup of their site before proceeding. After receiving the necessary access credentials, we identified that the menus needed to be re-synced. We performed this synchronization, which resolved the issue with the missing language switcher in the main menu. Additionally, to address the duplication of certain menu items in the Catalan version, we provided a direct link for the client to manually remove the extra items: https://smartmanufacturingi4.com/wp-admin/nav-menus.php?menu=24&lang=ca

Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.