Problem: The client is experiencing an issue where the translation of certain elements on the Projects page is not working correctly. Specifically, the buttons using a custom taxonomy ("proj_status") to filter a list of custom posts ("project") are not translating correctly in some languages, showing both translated and English versions. Solution: We checked the shortcode [eb5capital_projects] used for displaying the filters. We then configured the option in WPML > Settings > Taxonomies Translation > Status (proj_status) > Translatable - only show translated items. This adjustment resolved the issue.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: After changing the language URL format to use subdirectories, translated custom post-type posts are not appearing on the site. Solution: We recommend checking the status of your translated posts in the WordPress admin area. For instance, go to the edit page of the problematic post and ensure that the status is correctly selected. This can often resolve issues with posts not appearing after a URL format change.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
