Problem: You are working on a staging development site and have removed the registration/site key of the live site from your account to manage multiple sites. You are facing issues updating WPML plugins and receiving errors such as 'Update failed', 'WPML detected a change in your site’s URL', and 'WPML plugin cannot connect to wpml.org'. Solution: We recommend re-registering your staging website to resolve these issues: 1. Visit https://wpml.org/account/sites and remove the website from the list. 2. Add it again and copy the newly generated key. 3. In your website's admin panel, go to Plugins > Add New > Commercial Tab and click on "Unregister WPML from this site". 4. Register the website again using the key you copied in step #2. This process will not impact your existing translations and should resolve the update issues.
If this solution does not apply to your case, or if it becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is trying to remove the padding-right on the language switcher in the top menu on the right but is unable to target the switcher properly or override the properties due to multiple !important tags. Solution: 1. The issue might be related to the CSS from WordPress itself, specifically from the Gutenberg block styles. The padding might be set by the following CSS rule in the file
2. If the issue persists, it might be due to the theme. We recommend testing with a different theme, such as the Twenty Twenty Five Theme, to see if the issue still occurs. You can use a WPML test site to experiment with different themes and settings.
3. Additionally, the padding issue might be influenced by CSS Flexbox properties set in the class
.wp-block-navigation__container
from the file
/wp-includes/blocks/navigation/style.css
, which uses
display: flex;
.
If these solutions do not resolve the issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
