Problem: The client was experiencing an issue where a page in Urdu was redirecting to the main English page upon the first load in a private window, but subsequent loads did not redirect. Solution: We suggested checking if the translation of the page was published and if the WPML setting for automatic redirection based on browser language was enabled. It turned out that the automatic redirection was not enabled, which was confirmed by the debug information provided by the client. After ensuring the translation was published and the settings were correctly configured, the issue was resolved, and the page no longer redirected on the first load.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: You are trying to convert your pages to other languages, but the page URL is not translating correctly. Solution: We recommend checking your WPML settings. Specifically, you should navigate to WPML > Settings > Translated documents options and set Page URL to
Translate
. This setting will allow the slug in the translation to be included and not automatically created from the title.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
