Problem: The client reported issues with translations not showing correctly after renaming a custom post type from 'Products' to 'Places'. Specifically, the English versions of the pages were not appearing, and tags were displayed in both English and Arabic instead of only English. Solution: Renaming custom post types with existing content can lead to unexpected behavior, including issues with translation associations and language metadata. To address potential database inconsistencies caused by the renaming:
Check
wp_posts.post_type
to ensure all translated entries are still listed as 'product'.
Verify
wp_postmeta.meta_key
for keys like _wpml_word_count and _wpml_media_duplicate to confirm they're intact.
Ensure
icl_translations.element_type
is set to 'post_product' for all translations.
Confirm the correct language assignment in
icl_translations.language_code
.
Make sure translated posts share the same Translation ID (trid) as the originals in
icl_translations.trid
.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML support forum.
If this solution does not apply to your situation, or if it is outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
Problem: The client is experiencing an issue where ACF fields are displayed in English on both the Arabic and English versions of the product page. Additionally, when switching to English, the fields are shown in Arabic instead of the translated English.
Solution: We found that the language settings in the user's profile determine the language displayed in the backend, which includes ACF fields. To have ACF field labels appear in Arabic, the client needs to select the 'Set admin language as editing language' option under 'Users > Profile'. When this option is activated and Arabic is chosen as the language, the editor and all its elements will display in Arabic. This is the standard behavior in WordPress for displaying content in the backend.
If you're experiencing this issue, we recommend you try the following steps: 1. Go to 'Users > Profile' in your WordPress dashboard. 2. Look for the 'Set admin language as editing language' option. 3. Activate this option and select Arabic as the language.
This should ensure that the ACF field labels are displayed in the correct language in the backend. If this solution does not apply to your case, or if it's outdated, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
