Problem: The client was facing an issue where all links on a specific page were defaulting to the first link's URL when translated using WPML. Solution: We recommended the client to first ensure that Divi is properly loading by editing the original page without WPML enabled. If Divi loads correctly, the next step is to enable WPML and use the Advanced Translation Editor to handle the translations and link adjustments. The client also added that some custom code inside Divi was causing an issue and that the issue was not WPML-related. Removing this code helped in saving the page, updating the translation, and correctly displaying the translated links.
If this solution does not resolve your issue, or if it seems outdated, we highly recommend checking for related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: You are experiencing issues with link translations on your Divi site, where links on the Japanese and English pages are incorrectly pointing to the Dutch pages. Solution: We recommend taking the following steps to resolve the issue: 1. Ensure you have a full backup of your website. 2. Delete all String Translations that originate from posts or pages, as these should not be used for link translations. You can do this by selecting the string and clicking on "Delete selected Strings". 3. Remove any unused pages from your site. 4. Publish or delete any draft pages. 5. Empty the trash can in all languages to ensure there are no residual files causing issues. 6. Carefully review your pages, posts, and Global Elements to verify that all links have the correct URLs. 7. Check your translations to ensure all information is accurate and correctly linked. After completing these steps, if the issue persists, it might be easier to identify the underlying cause. Please check our related known issues and confirm that you have the latest versions of themes and plugins installed. If the problem still exists, we highly recommend opening a new support ticket for further assistance. You can do so at our support forum.
