Problem: You are managing multilingual options on your website with English as the default language and French as the secondary. When updating an option with the same value as the default language, the French option in the database becomes empty. This occurs due to the behavior in WPML's class-wpml-multilingual-options.php. Solution: This behavior is intentional for optimization in WPML. If the translated option value is identical to the original language's value, WPML deletes the translated option to avoid duplication in the database. This means that if the values are the same, WPML will not store them separately and will fall back to the original value. If you need to force the translation of admin strings or save options in different languages, consider using the following hooks:
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
