Problem: The client was experiencing issues with 'ghost' templates in the database that were overwriting translations in a multilingual website setup using WPML and Divi. This problem was particularly affecting the French language version of the site. Solution: We manually inspected the database and the Divi Library to identify and exclude non-matching templates that were causing the issue. After identifying these 'ghost' templates, we removed them to resolve the conflict. This process was necessary for other languages as well, and we are currently working to ensure all language versions are corrected. If you're experiencing similar issues, we recommend checking for discrepancies between your database entries and your theme's library, and removing any conflicting templates.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
