Problem: The client is experiencing issues viewing some pages in both the default language and other languages after updating WPML. They have identified that removing custom code from the functions.php file in their Flatsome child theme resolves the issue, but re-adding it brings the problem back. Solution: We recommend reviewing the custom code in the functions.php file to identify any potential conflicts or errors that could be causing the issue with WPML. Since the WPML support team does not provide support for custom code, we advise the client to consult with their developer or the person who added the custom code. This approach will help pinpoint and resolve the specific code causing the problem.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please open a new support ticket at WPML support forum.
Problem: You are trying to translate specific words on your websites using WPML but cannot find the 'CATALOGS' and 'QUOTE CART' sections in the main menu, nor the 'See all products in the.... series' section above the product image. Solution: 1. We recommend following the steps in our guide to find and translate strings that do not appear on the string translation page. You can find the guide here: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ 2. Please increase the WordPress memory limit to at least 128MB, as recommended in our minimum requirements. You can do this by adding the following code to your wp-config.php file:
Add this code above the line /* That's all, stop editing! Happy blogging. */ You can verify the updated memory limit in WPML -> Support.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
