richardL-46

Problem:
You are trying to translate pages from English to German using Elementor and the Hello Plus theme, but certain elements like the CTA element are not translating.
Solution:
The issue arises because the CTA element from the Hello Plus plugin is not registered as translatable in WPML. To fix this, you need to declare the widget as translatable by adding a custom XML configuration. Follow these steps:

1. Navigate to WPML->Settings->Custom XML Configuration and add the following code:

<wpml-config><br />  <elementor-widgets><br />    <widget name="cta"><br />      <fields><br />        <field type="Line">heading_text</field><br />        <field type="Textarea">description_text</field><br />        <field type="Line">primary_cta_button_text</field><br />        <field type="Link">primary_cta_button_link</field><br />        <field type="Line">secondary_cta_button_text</field><br />        <field type="Link">secondary_cta_button_link</field><br />      </fields><br />    </widget><br />  </elementor-widgets><br /></wpml-config>

2. Edit the Homepage with Elementor, make a small change, and update.
3. Access the translation interface, and the content should now be available for translation.
4. Clear your site's cache and check the front end.

If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and ensure you have installed the latest versions of themes and plugins. If the problem persists, we recommend opening a new support ticket at WPML support forum.