Problem: The client moved their website from a subdomain marked as a developer site to the main domain and encountered an issue where the footer still displayed a message indicating it was a development site, despite attempts to uninstall/reinstall WPML and update the site key. Solution: We recommend deleting the previously registered site from your WPML account under 'Your Registered Sites'. Then, re-register the domain directly from the WordPress backend on the WPML Support page. If this does not resolve the issue, please go to WPML > Support > Installer Support and click on 'Check now' on the following screen. Should the problem persist, consider sending a screenshot of the results to further assist you.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, do not hesitate to open a new support ticket.
