twentyZen

Problem:
When accessing a URL with UTM parameters on a site using the WPML and the Avada Theme, only a blank page is displayed.
Solution:
The issue was identified within the Event Calendar plugin. To resolve it, follow these steps:
1. Access the site's filesystem using FTP or your hosting file manager.
2. Navigate to

/wp-content/plugins/the-events-calendar/src/Tribe/

.
3. Open the

Query.php

file and locate line 577.
4. Replace the existing code with the following:

protected static function add_post_type_to_query(WP_Query $query, string ...$post_types): void {<br />    $query_post_types = self::get_query_post_types($query);<br />    if (class_exists('Sitepress')) {<br />        $is_root_enabled = apply_filters('wpml_sub_setting', false, 'urls', 'directory_for_default_language');<br />        if ($is_root_enabled && is_home()) {<br />            return;<br />        }<br />    }<br />    $updated_post_types = array_unique(array_merge($post_types, $query_post_types));<br />    $query->set('post_type', $updated_post_types);<br />    $query->query['post_type'] = $updated_post_types;<br />}

5. Save the changes and test the URL with UTM parameters again.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.