Problem: If you're experiencing a 500 error every time you update WPML plugins, despite increasing the memory limit and deactivating and reactivating plugins, follow these steps to diagnose the issue. Solution: We recommend enabling the WordPress debug log to capture more specific error messages. Here’s how you can do it: 1. Edit the
wp-config.php
file in your WordPress directory. 2. Insert the following lines:
3. Try to reproduce the issue. After this, you should be able to find the debug log at: /wp-content/debug.log 4. Upload the content of this log to a site like pastebin.com and share the link with us for further analysis. Relevant Documentation: https://codex.wordpress.org/Debugging_in_WordPress
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
