Problem: You are trying to translate the 'Continue Reading' links on your site to Spanish, but despite existing translations, the links still display in English when switching to the Spanish version of the site. Solution: If you're experiencing this issue, we recommend you follow these steps: 1. Navigate to WPML-> Translation Management. 2. Filter by Pattern in Spanish. 3. Edit the mentioned pattern. 4. Translate the button. 5. Update the translated pattern.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is experiencing an issue where an image updated in the original language is not synchronizing correctly across different language versions of the page. The image appears correctly on the English page but not on other language pages. Solution: 1. We recommend testing with the WordPress default theme and only WPML plugins active, with all other plugins disabled, to confirm that the issue is not being caused by any other code or plugin. 2. Create a new test page and try translating an image using Media Translation. 3. Clear the Elementor cache to ensure no cached versions are interfering with the display. 4. After making changes to the original content, update the translation manually as the image will not sync automatically. Use the WPML Translation Editor and ensure the translation is completed to 100%. 5. If the issue persists, edit the widget, save the page again, and then open the translation editor.
If these steps do not resolve the issue, it might be because the solution is outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing an issue where purchased translation credits for totara.com are visible in the WPML Account but are not reflected in Translation Management -> Tools. Solution: If you're facing this issue, we recommend you unregister and then re-register your WPML plugin. Here are the steps to follow: 1. Log in to your WPML.org account and go to the Sites page. 2. Delete the existing site key. 3. Log in to your site, navigate to Dashboard >> Plugins >> Add new > Commercial tab and click the Unregister WPML from this site link if it exists. 4. Click the Register WPML link. 5. Click the Get a key for this site link. This will generate a new key for your site, and you can also assign the credits using that popup. 6. Copy the key, paste it back into the input box, and press the Register button.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
