Problem: You are trying to add yourself as a translator in the WPML plugin, but the system cannot find your user account. Solution: 1. We might need to install a database management plugin like Adminer to access and modify your user profile directly in the database. 2. The issue usually stems from incorrect capabilities assigned to your user account. Specifically, there might be an incorrect and broken capability entry in your user’s database record. 3. After fixing the capability entry in the
_usermeta
table for your account, we can manually add you as a translator for the desired language pair.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
