Problem: The client is experiencing issues when trying to translate English pages into Arabic on their website. Specifically, when clicking the plus button to add translations, some pages appear as new instead of translations. Solution:
Client fount that the translator for those pages was set to use WordPress Editor instead of WPML, so changing it back to WPML editor fixed the issue.
If these steps do not resolve the issue, the solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
