Problem: The client is experiencing an issue where switching the website language from English to Italian does not work. The language switcher does not show Italian, and a '#' appears in the URL when switching to English. Solution: We recommend checking if the language switcher is enabled in your WordPress dashboard. Please navigate to WPML > Languages and ensure that the Footer language switcher is active. If the problem persists, it may be related to custom functions that were recently modified or updated. Since these are not related to WPML, we suggest proceeding with debugging these custom functions independently.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problema: Stai cercando di tradurre l'etichetta nell'indirizzo di fatturazione di WooCommerce, ma le stringhe non vengono tradotte come previsto. Soluzione: Il problema che stai riscontrando è probabilmente legato a un problema noto. Ti consigliamo di verificare questo link per ulteriori dettagli e possibili soluzioni.
Se la soluzione proposta non risolve il problema o se la documentazione sembra non essere aggiornata, ti invitiamo a contattarci aprendo un nuovo ticket di supporto. Ti consigliamo vivamente di controllare anche gli altri problemi noti, verificare la versione della correzione permanente e confermare di avere installato le ultime versioni dei temi e dei plugin.
Problem: The client is trying to translate the string 'Your cart is empty!' from Italian using WPML but encounters issues where the translation appears inverted and a 'gutenberg-5411' domain is mentioned, which does not exist in the file system. Solution: We advised the client to check the box next to the string in the WPML string translation interface, scroll down, and select "Change string language" to set it to English. This action allows setting English as the default language, after which the client can add the Italian translation. Regarding the 'gutenberg-5411' domain, it typically originates from content added within Gutenberg blocks, even if Gutenberg is disabled and Elementor is used instead. The client resolved the issue by selecting all elements belonging to the 'gutenberg-5411' domain, which enabled the change language option and corrected the translation.
If this solution does not resolve your issue, or seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
