Problem: You are working on a site under development and trying to import translations using WPML and the native WooCommerce importer, which is asking for field mapping of the
_wpml_*
fields. Solution: Initially, there was no immediate solution as our developers were focused on the upcoming 4.8 release. However, we have made several updates since then. We recommend updating to the latest version of WPML to see if this resolves the issue. If the problem persists after updating, please open a new support ticket with all relevant details for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, do not hesitate to contact us for further assistance by opening a new ticket at WPML support forum.
Problem: You are trying to import products in two languages (EN and DE) using the built-in importer. Initially, both language versions display correctly. However, after updating the EN product, the DE product attributes like size and color are no longer displayed in the webshop. Solution: We have identified that this behavior is expected due to the limitations in WPML's handling of attribute translations. In WPML, attribute names themselves cannot be translated, only their labels can be. These labels are what you see on the frontend, provided by the theme. Unfortunately, the attribute names included in the export CSV file are not translatable. If you're experiencing this issue, we recommend checking the known issues page and verifying that you have the latest versions of themes and plugins installed.
If this solution does not apply to your case, or if it seems outdated, please do not hesitate to open a new support ticket. We highly recommend visiting the WPML support forum for further assistance.
