Problem: The client is experiencing issues with footer content not translating or reverting back to default values despite clearing cache engines and trying different browsers. Solution: If you're experiencing issues with your footer content not translating or reverting to default values, we recommend the following steps: 1. Navigate to WPML -> Theme and plugins localization, select your theme/plugin, and scan for strings. 2. Go to WPML -> String Translation. 3. Click on the "Translate texts in admin screens »" link. 4. Search for the strings you need to translate. 5. Select the strings you want to translate. 6. Click on the "Add to String Translation" button. 7. Return to the String Translation page by clicking on the "« Return to String Translation" link. 8. Translate the strings, clear the cache, and then check the front end to see if the changes are reflected. For more detailed guidance, please refer to our documentation on translating texts in the admin texts screen.
If this solution doesn't look relevant to your issue, please open a new support ticket in our support forum.
